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NDIS · · Joy Ours
Ordering with NDIS funding: how it works with Joy Ours
Whether your plan is NDIA-managed, plan-managed or self-managed, here is what happens after you send us an NDIS order request.
Joy Ours is a registered NDIS provider (No. 4053607206). You can order with us whatever way your plan is managed.
- Self-managed: we send the invoice to you (and any other contacts you give us). You can claim before paying us, or pay directly and claim reimbursement afterwards.
- Plan-managed: we send the invoice to your plan manager, with a copy to you. Your plan manager takes care of payment.
- NDIA-managed: the plan start and end dates you give help us confirm the order against your current plan, and we handle the payment request with the NDIA.
Not every product is covered by every plan, and higher-cost or higher-risk equipment may need written advice from your OT first. If your funding isn’t approved, we contact you before the order is processed to talk through the options.
Read more on our NDIS & funding page, or send your OT report and we’ll prepare the quote.
Questions about this?
Our team is happy to help — by phone, email or in a showroom.
