Funding · South Australia, New South Wales and other states
Ordering with Lifetime care & CTP
People with serious injuries from a motor vehicle accident may be supported by a lifetime care scheme, such as the Lifetime Support Scheme in South Australia or icare in New South Wales, or by a compulsory third party (CTP) insurer. Each approves equipment through its own process, usually from a health professional’s recommendation.
How it works
- 1.Send the recommendationSend us the equipment recommendation, your participant or claim number, and your coordinator or case manager’s details.
- 2.We quote the schemeWe prepare a formal quote for the scheme or insurer to approve.
- 3.Supply once approvedWe deliver and set up the equipment when approval comes through, Australia-wide.
Who we invoice
- Approved by the scheme
- We invoice the scheme or insurer that approved the equipment.
- Anything not covered
- We quote you separately first and only supply it if you agree.
Questions
Do you visit in South Australia?
Yes. We have a showroom in Adelaide as well as Melbourne, and deliver Australia-wide.
Who can place the order?
You, your family, your OT or your case manager. Include the approval or claim reference so we can invoice the right party.
Eligibility and approval are decided by the scheme, not by Joy Ours. For the scheme’s own rules see Lifetime Support Authority (SA) .